I booked my hotel in Singapore to find out in the am that my reservation had been canceled. They claimed that the fraud team canceled my booking after fully charging my credit card. They made it look like as if I had canceled my booking via email. Long story short, I...Read more
Booked and paid for a hotel buffet breakfast included through Rates To Go, operated by Hotel Club. Enjoyed a lovely breakfast and when we checked out had to pay for breakfast. Contacted Rates To Go on our return and they now don't want to know me. Their commitment is...Read more
i booked a room with confidence with them for 2 nights at Silka Maytower Kuala Lumpur with total cost being 50 bucks lower than any advertised rates, however, an hour after the first 2 transaction went through under the company billing, which is transaction's charging...Read more
I booked and paid for hotel Divani, Corfu, Greece through Hotelclub.com and I am still waiting for an email confirmation! I booked this over a week ago and so I have contacted the hotel directly TWICE and they have no evidence of my booking or reservation. I then went...Read more
I booked and paid for a reservation at the Hotel in sINGAPORE and was really happy to find availability thru hotelclub.I received an instant confirmation and the funds were charged to my credit card.5 weeks later (which was today) i receive an email saying "sorry the...Read more
HotelClub offered a hotel room as available & requested credit card details which I provided. Their response was an acknowledgement & not a booking confirmation, which I was told would take a further day or so. After one day I sent HotelClub a message about the...Read more
Great scam: A little bit of false advertising and a big $15 cancellation fee!! Beware, although they are owned by ORBITZ, they are located in Australia with billing coming from the UK. I booked a hotel which according to the hotelclub.com search engine was near the...Read more
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